Privacy Policy

Last Updated: January 2026

1. Introduction

Blendorix Biotech Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our genomic research, agricultural biotechnology services, and related business activities.

This policy applies to information we collect through our website, laboratory services, consultations, research programs, and other business operations. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Personal Information You Provide Directly

When you contact us, request services, or use our website, we may collect:

  • Contact information (name, email address, phone number, mailing address)
  • Business or organizational information
  • Agricultural or genomic samples and related metadata
  • Research data and test results
  • Payment information and billing details
  • Communication preferences and inquiry details

2.2 Information Collected Automatically

We automatically collect certain information when you visit our website:

  • Log data (IP address, browser type, pages visited, time and date)
  • Device information (hardware model, operating system, unique device identifiers)
  • Cookies and similar tracking technologies
  • Website usage analytics
  • Referring website information

2.3 Sensitive Information

Our genomic research and agricultural services may involve processing genetic data or biometric information. We handle all sensitive personal information with enhanced security measures and only with explicit consent where legally required.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing genomic testing, analysis, and research services
  • Processing and fulfilling service requests and contracts
  • Sending technical notices, updates, and support communications
  • Responding to inquiries and customer service requests
  • Conducting research and improving our services
  • Detecting, preventing, and addressing fraud and security issues
  • Complying with legal obligations and enforcing our agreements
  • Marketing and promotional purposes (with your consent)
  • Analyzing usage patterns to enhance user experience

4. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

  • Contract Performance: Processing necessary to provide services you have requested
  • Legal Compliance: Processing required by Canadian law, provincial regulations, or international standards
  • Legitimate Interest: Processing in our legitimate business interests when not overridden by your rights
  • Consent: Processing based on your explicit, informed consent
  • Vital Interests: Processing necessary to protect health or safety of individuals

5. Information Sharing and Disclosure

5.1 When We Share Information

We do not sell your personal information. However, we may share information with:

  • Service Providers: Third-party vendors who assist us (hosting, payment processing, analytics)
  • Research Partners: Authorized collaborators for approved research projects
  • Legal Authorities: When required by law, court order, or government request
  • Business Transfers: In connection with merger, acquisition, or sale of assets
  • Your Consent: With your explicit permission for specific purposes

5.2 International Data Transfers

Your information may be transferred to, and stored in, countries other than Canada. These countries may have data protection laws different from Canada. By using our services, you consent to the transfer of your information to countries outside Canada, including countries that may not have the same level of data protection. We implement appropriate safeguards for international transfers, including standard contractual clauses and adequacy decisions where applicable.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Retention periods vary by information type:

  • Service records and genomic data: Retained according to research protocols and legal requirements (typically 7 years)
  • Contact and communication information: Retained for duration of service relationship plus 3 years
  • Website analytics: Retained for 12-24 months
  • Payment information: Retained per payment processor requirements and tax law

Upon request, we will delete personal information unless we are required to retain it by law or for legitimate business purposes.

7. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Industry-standard encryption (SSL/TLS) for data transmission
  • Secure storage protocols for sensitive information and biological samples
  • Access controls and role-based permissions
  • Regular security audits and vulnerability assessments
  • Employee training on privacy and data protection
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

8. Your Privacy Rights

8.1 Canadian Privacy Rights (PIPEDA)

Under PIPEDA and applicable provincial privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for processing
  • Obtain information about our privacy practices
  • Lodge a complaint with the Office of the Privacy Commissioner of Canada

8.2 European Union Rights (GDPR)

If you are located in the European Union, you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority
  • Rights related to automated decision-making and profiling

8.3 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: lab@blendorix.shop
Phone: +1 780 423 3317
Mailing Address: 10180 101 St NW, Edmonton, AB T5J 3S4, Canada

We will respond to your request within 30 days (or as required by applicable law). We may require verification of your identity before processing your request.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Types include:

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us understand website usage and improve performance
  • Marketing Cookies: Used for targeted advertising and promotional purposes

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

10. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not directed to children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following notice of material changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Blendorix Biotech Ltd
Data Protection Officer / Privacy Contact
Email: lab@blendorix.shop
Phone: +1 780 423 3317
Address: 10180 101 St NW, Edmonton, AB T5J 3S4, Canada
VAT: 815920389 RT 0001

14. Additional Information

14.1 Data Processing Agreements

For business partners and service providers processing personal information on our behalf, we maintain Data Processing Agreements (DPAs) in accordance with GDPR and PIPEDA requirements.

14.2 Sensitive Genomic Data

Genomic data and biological samples are treated as sensitive personal information. We apply enhanced protections including:

  • Encrypted storage and transmission
  • Limited access to authorized personnel only
  • Secure destruction protocols when no longer needed
  • Regular compliance audits

14.3 Complaints and Grievances

In addition to contacting us directly, you have the right to file a complaint with:

  • Canada: Office of the Privacy Commissioner of Canada
  • EU: Your local Data Protection Authority

Acknowledgment: By accessing and using Blendorix Biotech Ltd's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our privacy practices, please do not use our services.

Disclaimer: The information on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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